Shipping Policy
Thank you for supporting my artwork. As an independent artist, each order is prepared with care to ensure it reaches you safely and in the best possible condition.
Processing Time
Original Artwork
Original artworks are typically dispatched within 3-5 business days of purchase unless otherwise stated on the product listing.
Prints
All prints are produced to order rather than held in stock. This helps reduce unnecessary waste and prevents excess printing, ensuring a more sustainable and environmentally conscious process.
As a result, print orders may take up to 4 weeks to be produced and dispatched. While many orders are completed sooner, please allow the full production period before contacting me regarding your order.
Shipping Costs
UK Shipping
Orders are shipped throughout the United Kingdom using trusted postal and courier services.
Shipping costs are calculated at checkout and displayed before payment is completed.
Delivery times provided by couriers are estimates and cannot be guaranteed.
International shipping
International shipping may be available to selected destinations.
Please note that customers are responsible for any customs duties, taxes, import fees or local charges that may apply once the parcel reaches the destination country
Delivery Address
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. I cannot be held responsible for delays, losses or additional costs resulting from incorrect shipping information.
Damaged Order
Photographs of the artwork or print
Photographs of the packaging
Photographs showing any visible damage
If your order arrives damaged, please contact me within 7 days of delivery and provide the following:
This information is required to investigate the issue and make a claim with the delivery provider where necessary.
Lost Parcel
If you believe your parcel has been lost in transit, please get in touch as soon as possible. I will work with the courier to investigate the delivery and determine the appropriate next steps.
Tracking
Tracking information will be provided where available once your order has been dispatched. Customers are responsible for monitoring tracking updates and arranging receipt of their delivery where required.